Terms and Conditions

1. Agreement

These Terms and Conditions (“Terms”) are an agreement between you and Binary Ideas Inc. (“Binary Ideas,” “we,” “us,” or “our”). Binary Ideas Creative is a product of Binary Ideas Inc. By using binaryideascreative.com, submitting an inquiry, or purchasing services, you agree to these Terms.

If you are buying on behalf of a company, you represent that you have authority to bind that company. Questions: hello@binaryideascreative.com.

2. Services

We provide creative services that may include packaged motion-design product videos and custom branding, web, motion, and related work. The website describes current productized packages. Custom scopes, if any, will be confirmed in writing (for example by email or a statement of work) before work begins.

Package details, formats, quantities, and delivery windows on the site are the starting scope unless we agree otherwise in writing.

3. Orders and payment

Orders are placed through the site, Stripe checkout, or another method we confirm. Prices are those shown at checkout or in a written quote. Payment is due in full before production starts unless we agree otherwise in writing.

Payments are processed by Stripe. You authorize Stripe to charge the payment method you provide for the selected package or subscription, including applicable taxes. We do not store full card numbers.

4. Client responsibilities

You agree to provide, in a timely manner:

• Product, brand, and reference assets we need to produce the work
• Brand guidelines, logos, and any required legal or claim language
• Prompt, consolidated feedback on drafts and proofs
• Accurate information in forms, checkout, and project communications

Delivery timelines start after we have received complete assets and cleared payment. Delays in assets or feedback extend the delivery date by a corresponding amount.

5. Delivery

Packaged motion-design videos are typically delivered in three business days. Creative Engine work is typically delivered within seven business days of a monthly cycle, as described on the site. Custom branding, web, or other work follows the timeline we confirm in writing.

“Delivery” means we make the agreed files available to you (for example by download link or email). We are not responsible for delays caused by incomplete assets, late approvals, third-party platforms, or events outside our reasonable control.

6. Revisions

Unless a package or written statement of work says otherwise, each order includes one round of revisions. A revision is a reasonable adjustment to the delivered work based on your written feedback, not a new concept, new product, or expanded scope.

Additional revision rounds or scope changes may be quoted and billed separately. Feedback should be sent in one consolidated note per round.

7. Refunds

Because production time is reserved when you order, payments are generally non-refundable after production has started. If we have not started work, you may request a refund by emailing hello@binaryideascreative.com.

If we cannot complete an order for reasons within our control, we will refund the unused portion of fees paid for that order. Unused time on a subscription is handled case by case.

8. Subscriptions (Creative Engine)

Creative Engine is a monthly subscription billed in advance through Stripe. You may cancel before the next billing date to avoid the following month’s charge. Cancellation stops future billing; it does not automatically refund the current period.

We may change subscription pricing or inclusions with notice before the change takes effect on your next billing cycle. If you do not agree, cancel before that date.

9. Intellectual property

You retain all rights in your trademarks, product imagery, brand assets, and other materials you provide. You grant us a limited license to use those materials solely to perform the services.

We retain all rights in our pre-existing tools, templates, methods, software, stock or licensed elements, and know-how. Upon full payment, we grant you a non-exclusive, perpetual, worldwide license to use the finished deliverables for your commercial marketing and product promotion, including ads, social posts, and product pages.

You may not resell the deliverables as a standalone stock product, claim authorship of our underlying methods, or use unfinished work commercially. If a deliverable includes licensed stock or third-party assets, those items remain subject to their original licenses.

10. Portfolio use

Unless you opt out in writing, we may display completed work, your company name, and publicly available product imagery in our portfolio, website, and marketing. Confidential or unreleased products will not be shown without your permission.

11. Your content and compliance

You represent that you have the rights to materials you send us and that our use of them as instructed will not infringe third-party rights or violate advertising, labeling, or other laws. You are responsible for legal review of claims, health or nutrition statements, and platform ad policies for your brand.

12. Confidentiality

Each party will treat non-public business information received from the other as confidential and use it only to perform or receive the services, except for information that is public, independently developed, or required to be disclosed by law.

13. Website use

You may use the site for lawful purposes only. You may not attempt to disrupt the site, scrape it in an abusive way, or use it to send spam. Site content, branding, and examples are owned by Binary Ideas Inc. or our licensors and may not be copied except as allowed by these Terms or applicable law.

The site is provided as available. Packages, pricing, and examples may change. We do not warrant that the site will be uninterrupted or error-free.

14. Disclaimer

Services and the site are provided “as is.” To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee specific sales, ad performance, retailer placement, or platform approval of creative.

15. Limitation of liability

To the fullest extent permitted by law, Binary Ideas Inc. and its officers, employees, and contractors will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, or lost data, even if advised of the possibility.

Our total liability for any claim arising out of the site or the services will not exceed the amount you paid us for the specific order giving rise to the claim in the three months before the claim.

16. Indemnity

You will defend and indemnify Binary Ideas Inc. against claims, damages, and reasonable legal fees arising from your materials, your use of the deliverables, your breach of these Terms, or your violation of law or third-party rights.

17. Governing law

These Terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to conflict-of-law rules. Exclusive venue for disputes that are not resolved informally will be the state or federal courts located in Virginia, and you consent to personal jurisdiction there.

18. Changes

We may update these Terms from time to time. The “Last updated” date will change when we do. Continued use of the site or purchase of services after an update constitutes acceptance of the revised Terms. For an active subscription, material changes will apply from the next billing cycle unless the law requires otherwise.

19. Contact

Binary Ideas Inc.
Product: Binary Ideas Creative
Email: hello@binaryideascreative.com